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Privacy Policy

Last updated: May 25, 2026

Window Boss ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.

Information we collect

When you contact us or request a quote, we may collect:

  • Your name
  • Your phone number
  • Your email address (if provided)
  • Your service or property address
  • Details about the work you're requesting

We may also collect basic, non-identifying technical data (such as browser type and pages visited) to keep the website working properly.

How we use your information

  • To respond to your requests and provide quotes
  • To schedule, perform, and follow up on services
  • To send appointment reminders and service-related updates
  • To send marketing messages, only if you have opted in
  • To improve our services and respond to questions

SMS / text messaging

When you provide your phone number, you agree to receive transactional text messages (such as appointment reminders and updates about your service) from Window Boss. If you separately opt in, you may also receive marketing texts. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP, and you can get help by replying HELP. Consent to receive texts is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (for example, customer communication or scheduling providers) is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only with trusted service providers that help us run our business, such as our scheduling and job management software and our customer communication platform, and only as needed to provide our services. We may also disclose information if required by law.

Data retention

We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your choices

You may request that we update or delete your personal information, or stop contacting you, at any time. To do so, contact us using the details below. You can opt out of texts by replying STOP.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page, and we'll update the "Last updated" date above.

Contact us

Questions about this policy? Reach us at: